Tips For Communicating Effectively With Your Virtual Assistant
Hiring a virtual assistant is one of the best decisions you can make for running your business smoothly and reducing operational inefficiencies. Most VAs are jacks of all trades and can manage a variety of tasks remotely. They work flexible hours and provide 24/7 support to clients, increasing work productivity and allowing you to focus on your business goals.
If you have a virtual assistant or plan to hire one in the future, it is crucial you know how to communicate with your employees to conduct your business successfully and thrive. Here are some tips by experts to work with your hired virtual assistant without any hitch. Have a look.
Always Be Clear and Concise
Avoid being vague and general with your instructions to prevent confusion or miscommunication. Create a list of directives or discussion points to convey them clearly to your VA and save their and your time. Set a time for a virtual meeting with your assistant every day to delegate them tasks and get progress reports. Additionally, devise a communication system to talk with them effectively and get your point across without beating around the bush.
Train Your VA
Like any employee you hire to work in an office, you must provide basic training and KRA understanding you your virtual assistant. It will help them know the work environment, procedure and their role. It is crucial you understand each company and its working style is different. The sooner your train the VA, the better, to help them become a part of your business and manage their tasks effectively.
Use Modern Tools For Communication
While the traditional forms of communication a voice call or email work for getting your words across, you cannot convey everything. Therefore, evolve with time if you haven’t and utilise modern communication tools that allow you to have a video calls, virtual meetings with multiple people, share screens, set tasks & their deadlines and do much more.
Experienced virtual assistants are well versed with using different digital communication apps and software allowing their clients to communicate with them efficiently. Thus, if you don’t know how to use the current tools, please learn about them as soon as possible
Share Regular Feedback
For any successful client assistant relationship to thrive, sharing regular feedback is imperative. There is no worse situation where the VA thinks they are doing a great job because there hasn’t been any feedback but you are not happy with their work. Thus, strive to always build a trusting relationship with your virtual assistant and help them know what you want. Commend their good work and provide constructive criticism whenever needed.
Communication is key to maintaining a good relationship with your virtual assistant and ensuring they can work accordingly. Follow the tips shared above to be clear and concise with your VA and have a smooth running business. These tips will also help you if you are hiring a virtual assistant for the first time especially when starting a business.